British Airways Maintenance Glasgow (BAMG)
British Airways Maintenance Glasgow (BAMG) is the home of aircraft maintenance for the British Airways Shorthaul fleet and employs 256 full time staff, supplemented by contract staff as the workload demands. Recognised unions and management have worked together to ensure BAMG's competitiveness and continued success, including joint initiatives to support expansion into a new facility at Prestwick Airport. Unions have also been involved, along with consultants, in developing a lean and continuous improvement culture at BAMG.
Information sharing and joint communication with staff underpin this approach and all sections of staff were involved in the process, using their knowledge and experience to solve problems. Jointly agreed lean practices have lowered aircraft down times by up to 25%, with 3% year on year improvement targets, and through both management and union channels these achievements have been shared across and beyond BAMG to showcase good practice.
Return to previous page
Go to top of page