Fair Work Convention

Fair Work Convention Scotland, Effective Voice

Effective Voice

Effective voice is much more than just having a channel of communication available within organisations - though this is important.

Effective voice requires a safe environment where dialogue and challenge are dealt with constructively and where employee views are sought out, listened to and can make a difference.

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Fair Work Convention Scotland, Opportunity


It is a reasonable aspiration to want work that is fair - and for fair work to be available to everyone. Fair opportunity allows people to access and progress in work and employment and is a crucial dimension of fair work

Meeting legal obligations in terms of ensuring equal access to work and equal opportunities in work sets a minimum floor for fair work.

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Fair Work Convention Scotland, Security


Security of employment, work and income are important foundations of a successful life.

Predictability of working time is often a component of secure working arrangements.

While no one has complete security and stability of employment, income and work, security is an important aspect of fair work.

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Fair Work Convention Scotland, Fulfilment


For many people, work is a fulfilling part of their life. For others, work tasks, working conditions and the work environment make work unfulfilling.

Access to work that is as fulfilling as it is capable of being is an important aspiration of the Fair Work agenda. People have different views of what type of work is fulfilling for them.

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Fair Work Convention Scotland, Respect


Fair work is work in which people are respected and treated respectfully, whatever their role and status.

Respect involves recognising others as dignified human beings and recognising their standing and personal worth.

At its most basic, respect involves ensuring the health, safety and well-being of others.

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Case Studies

British Airways Maintenance Glasgow (BAMG)

British Airways Maintenance Glasgow (BAMG) is the home of aircraft maintenance for the British Airways Shorthaul fleet and employs 256 full time staff, supplemented by contract staff as the workload demands. Recognised unions and management have worked together to ensure BAMG's competitiveness and continued success, including joint initiatives to support expansion into a new facility at Prestwick Airport. Unions have also been involved, along with consultants, in developing a lean and continuous improvement culture at BAMG.

Information sharing and joint communication with staff underpin this approach and all sections of staff were involved in the process, using their knowledge and experience to solve problems. Jointly agreed lean practices have lowered aircraft down times by up to 25%, with 3% year on year improvement targets, and through both management and union channels these achievements have been shared across and beyond BAMG to showcase good practice.


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