Fair Work Convention

Fair Work Convention Scotland, Effective Voice

Effective Voice

Effective voice is much more than just having a channel of communication available within organisations - though this is important.

Effective voice requires a safe environment where dialogue and challenge are dealt with constructively and where employee views are sought out, listened to and can make a difference.

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Fair Work Convention Scotland, Opportunity


It is a reasonable aspiration to want work that is fair - and for fair work to be available to everyone. Fair opportunity allows people to access and progress in work and employment and is a crucial dimension of fair work

Meeting legal obligations in terms of ensuring equal access to work and equal opportunities in work sets a minimum floor for fair work.

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Fair Work Convention Scotland, Security


Security of employment, work and income are important foundations of a successful life.

Predictability of working time is often a component of secure working arrangements.

While no one has complete security and stability of employment, income and work, security is an important aspect of fair work.

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Fair Work Convention Scotland, Fulfilment


For many people, work is a fulfilling part of their life. For others, work tasks, working conditions and the work environment make work unfulfilling.

Access to work that is as fulfilling as it is capable of being is an important aspiration of the Fair Work agenda. People have different views of what type of work is fulfilling for them.

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Fair Work Convention Scotland, Respect


Fair work is work in which people are respected and treated respectfully, whatever their role and status.

Respect involves recognising others as dignified human beings and recognising their standing and personal worth.

At its most basic, respect involves ensuring the health, safety and well-being of others.

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Case Studies

Michelin tyre plant, Dundee

The Michelin tyre plant in Dundee employs approximately 900 people producing up to 1,000 tyres per hour, 24 hours a day and 7 days a week. Constructive relations between the company and Unite the Union underpins a culture of mutual respect which supports the factory in operating self-directed work teams without management supervision outside office hours Monday to Friday. This means mutual trust, good relationships and behaviour are key.

The factory started Employee Engagement Surveys to identify issues and work to improve people's experience at work and relationships with the Company, and were surprised and concerned by low ratings on the statement "people are treated with respect". Despite efforts to address this, the survey a year later hadn't generated expected improvements, leading the company to conclude that it did not fully understand people's experience or expectations.

Workshops involving teams and their managers address the questions what does respect mean to you? All 900 people completed this process and the results were used to develop a 'Charter of Respect', compiled by a transverse team including Union reps.

With this work and other actions Michelin Dundee have improved the rating on whether people are treated with respect by 38%.


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